cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
483 Views
Message 1 of 5

Reward Card

Hello

I have just signed up to BT and like a few people on this i am having trouble claiming the £90 reward card. I get a certain distance in the claiming process then it just stops and nothing happens.

any advice or help appreciated

thanks

steve

0 Ratings
4 REPLIES 4
479 Views
Message 2 of 5

Re: Reward Card

@Sellison55 

What date was your service activated?

0 Ratings
472 Views
Message 3 of 5

Re: Reward Card

In a couple of days (29th) it will be active, shall i try again then?

steve

0 Ratings
469 Views
Message 4 of 5

Re: Reward Card


@Sellison55 wrote:

In a couple of days (29th) it will be active, shall i try again then?

steve


Yes, that would be best. The card would not even be issued to you anyway, until 14 days after your service was activated, but you should be able to claim it beforehand.

441 Views
Message 5 of 5

Re: Reward Card

Hi @Sellison55, welcome to the forum, and sorry that you're unable to claim your reward card. If you're still not able to claim it after your service is activated, as suggested by @Keith_Beddoe, then post back and we'll be happy to get it claimed for you.

cheers

John

0 Ratings