<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I was due to receive a £70 reward card. Got an email in May stating thanks for claiming and they would email me with how to access the card. Had nothing since then and cant find anyone to help?
