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Message 1 of 3

Reward card -multiple accounts-cant claim

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Hello, I ordered by broadband 2 weeks ago, I am connected. I follow the link on my email, I have 2 previous accounts and my current on that displays. However my current one does not have GB  at the start. When I try to claim on that account the page displays nothing except footer and headers? 

Screenshot_20231217_130544_Chrome.jpg

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Message 2 of 3

Re: Reward card -multiple accounts-cant claim

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Hi @Poptart1 and welcome to our community.

Sorry you're having problems claiming your reward. I can help. I've dropped you a message so check your inbox and send me over the details.

Cheers

David

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Message 3 of 3

Re: Reward card -multiple accounts-cant claim

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Thanks for sending over the details @Poptart1 

I'm glad you managed to get this sorted.

Cheers

David

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