Reward card -multiple accounts-cant claim

[Poptart1]

Hello, I ordered by broadband 2 weeks ago, I am connected. I follow the link on my email, I have 2 previous accounts and my current on that displays. However my current one does not have GB  at the start. When I try to claim on that account the page displays nothing except footer and headers? 

 

[DavidM]

Hi @Poptart1 and welcome to our community.

Sorry you're having problems claiming your reward. I can help. I've dropped you a message so check your inbox and send me over the details.

Cheers

David

[DavidM · Accepted solution]

Thanks for sending over the details @Poptart1 

I'm glad you managed to get this sorted.

Cheers

David