<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I redeemed my reward card on the 23rd of June 2022 and I have not yet been able to access it or spend any of the money? Could you please help me with this.
