Hi, I recently purchased broadband, and it said I would get a reward card upon purchase, it’s been 3 weeks but I have received no link or anything.
Any help appreciated, thanks.
Solved! Go to Solution.
You need to wait until the 14 day cooling off has passed from your activation date not ordering date before you can claim
Hi @zlward88
Welcome to the community.
If you get to 14 days, or the 14 days have already passed and you still aren't able to claim the reward card, please get in touch with our Account & Billing guides, and they can help you to get it sorted.
Michael