Reward card

[Ahardy17]

how long does it take to receive reward card? I claimed it nearly 30 days ago and not heard anything? Thanks 

[StuartH]

Hi @Ahardy17 

Thanks for posting. 

When did the your Broadband service go live?

Thanks

Stuart

[Ahardy17]

19th jan

[StuartH]

Hi @Ahardy17 

Normally its processed after your cooling off period ends.

Keep an eye on your email inbox and junk mail folders over the next few days if you hear nothing post back here and I can chase it for you.

Thanks

Stuart

[Ahardy17]

Thank you 🙂