Reward card

[Coryslack]

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  Hi I got my £70 reward card but I’m getting this message when trying to view card details, is this normal? Do I need to wait a time period before using it? 
  thanks Cory 

[DavidM]

Hi @Coryslack and welcome to our community.

Have all the order closed and your services are up and running? 

Claim your BT Reward Card

Cheers

David

[Coryslack]

Hey thanks for reply! Yes all is running , I waited 14 days activation and activated the card today but just can’t access the gift cards details , wondering if there’s a cooling period to properly set up the card maybe I don’t know