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dibaird
Aspiring Contributor

on ‎29-07-2022 15h32

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Message 1 of 2

Rewards card

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My BT broadband went live on the 9/6 and was due to receive a Mastercard reward card of £110. I claimed this reward on the 10/6 and still haven’t received anything. I have been on the phone to the card services with no joy. They have said that BT haven’t put the order through. Can anyone help. 

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PaddyB
Moderator-Retired

on ‎30-07-2022 11h04

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Message 2 of 2

Re: Rewards card

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Hi @dibaird,

Thank you for posting. I'm sorry if you haven't received your BT Reward card. 

If you send me your details, I'll be able to chase this for you. 

If you send me your details, I'd be happy to take a look at this for you. I  have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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