<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I have received two emails and text messages claiming that I will be sent details on how to access my rewards card, but haven't received anything as of yet.
How long does this mostly take for me to access it?
