Second Home Broadband and kit delivery

[johnyfriend]

Hi , going thru a purchase and is it possible to get a broadband account 

• Using same email as the primary one we already have so it can be managed easily ?
• Can the order be delivered to primary home instead of the second home

Cheers,

john

[pippincp · Accepted solution]

You don't ned another account, just use the house move process.

https://www.bt.com/manage/moving-home/ 

[David500]

@pippincp I think @johnyfriend  is buying a 2nd home and wants to keep his existing broadband/phone in the current house and also have broadband/phone in the 2nd house.

[johnyfriend]

Tried that it suggests to call them. Will do that tomorrow.

You'll need to call us to move over your BT services
We're sorry, but to make sure your move goes smoothly as possible, you'll need to talk to our home move team.