I recently changed over my broadband provider to BT and have registered to receive my reward card with £90 on it and I haven't heard anything since the 15th February when I had an email saying that BT would send me details on how to access the card.
Any help would be very much appreciated.
Thanks for your reply. It says on my account that the dispatch date was the 15th February and that I have no other rewards to claim....
Hi @tom16_, thanks for the prompt reply.
Just to confirm you've checked the spam/junk folder and the virtual reward card was not there. It would have been on the 15th or the 16th at the latest.
Hi John, I've just checked again and there isn't anything there on or around the 15th February.