Switching from BT to Ee

[Loccolady]

Available on line. My last post was deleted !

[Loccolady]

I have done this many times.
At the moment due to my suggestions the 3 accounts I seem to have had have been deleted leaving just one. In some ways a result after months of trying since March 27th I can manage emails. However, Bt tinkering without informing me mean I have to keep resetting my password.

My promised prices have rocketed and not been upheld now I have to chase this to get a refund. Compensation is derisory and doesn’t even cover the months my service hasn’t worked or been in accessible to me. The guide has admitted I have been mis-sold.

I want to be treated fairly. Promises kept and a working service??? 

[Keithwooz]

If your thinking of changing from BT  to EE you need to be within 2 months of ending your BT contract otherwise although the change to EE shouldn't cost you but BT won't release you to a cheaper deal. Our contract ends in Feb 25 and it's only now EE are saying we can go for a deal £25pm cheaper than BT.