<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
Re: Trying to Cancel my account for the last 3 weeks
Hi @carlosmg I'm really sorry to see the difficulties you've encountered when trying to cancel. I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.