I got some post from BT about FTTP being available in my area and call them about upgrading etc etc etc. I am currently on the g.fast product but, looking at what I pay for that, and the prices of BT FTTP packages, it would make sense for me to migrate.
So, I call the number suggested and basically got told (it was an Indian call centre, and I was struggling to understand what the guy was saying, but this is the gist) that it would be prohibitively expensive for me as I am still in contract. It was such a faff explaining what I wanted to do, and the guy was so obtuse in what he was saying, I gave up. It basically felt like i was being put off migrating as it'd be so expensive.
Anyway, it doesn't seem to me that it should be that expensive - I am in contract until December this year, so only four months till the end. When I log in to BT and see what upgrades are available, all i see are a slightly different version of the product I am already on.
I find myself in the strange situation of wanting to give BT my money now, but having them put me off, which will probably mean sitting tight for a few months and then going to another provider.
This seems nuts. Am I missing something?
