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Tomashcroft
Beginner

on ‎23-09-2023 10h24

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Message 1 of 2

Upgrade hasn’t been activated

I have upgraded from BT full fibre 100 with Halo 3 to full fibre 500 with halo 3 on august 20th of august. It was implied that it would be active as of 22nd of august. A month on I am still waiting for any sort of feedback as to whether my upgrade is going to be activated, I have an email with an acknowledgement of my order and an update in my contract.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎23-09-2023 11h58

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Message 2 of 2

Re: Upgrade hasn’t been activated

have you phone CS 03301234150 and see if they can help you

what does your package say you have in MYBT?



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