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derekellis94
Beginner

on ‎29-07-2022 11h41

937 Views
Message 1 of 6

Upgrade

Received a text and email telling me I was eligible for an upgrade but no such upgrade exists 

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage

on ‎29-07-2022 12h14

921 Views
Message 2 of 6

Re: Upgrade

upgrade from what to what?



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derekellis94
Beginner

on ‎29-07-2022 12h19

916 Views
Message 3 of 6

Re: Upgrade

Message says ready for faster broadband we have a new deal for you 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-07-2022 12h22

910 Views
Message 4 of 6

Re: Upgrade

then try phoning the options team and see what is on offer 0800800030.  if you don't like offer don't take it

 



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derekellis94
Beginner

on ‎29-07-2022 13h00

893 Views
Message 5 of 6

Re: Upgrade

Already done no offers available 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-07-2022 13h28

878 Views
Message 6 of 6

Re: Upgrade

then sounds like a mass circular where it applies to some and not others



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