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Message 1 of 3

[Urgent] What will happen to my wifi after contract ends on 05 Sep 2023?

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Hi team,

My current contract will end on 05 Sep 2023 (in 3 days!). According to the letter I received, it said that Your price once your contract ends is £39.30 (at the moment it's £34.30). Does it mean that after 05 Sep 2023, I don't have to do anything and I will be charged £39.30 monthly? Let's say I want to continue for another 6 months, what should I do to cancel the wifi completely after that given my assumption is correct? 

I'm very confused because I saw another offer of 24-month contract in the letter. I just want to make sure I still have wifi to study at home after 05 Sep 2023.

Thank you very much.

Best,

Dong

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Message 2 of 3

Re: [Urgent] What will happen to my wifi after contract ends on 05 Sep 2023?

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By WiFi I assume you mean broadband. Once your contract ends you just automatically move to a rolling 30 day contract if you do nothing.

If you only want to continue for 6 months rather than start a new 2 year contract, simply do nothing.

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Message 3 of 3

Re: [Urgent] What will happen to my wifi after contract ends on 05 Sep 2023?

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Yes I meant broadband. Thank you very much for your quick response!

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