I got my full fibre wifi installed 31/09/2025 and clicked on link to redeem my virtual rewards card and when clicking on it it doesn’t take me anyware so I can’t claim it ? do I need to call to claim it ?
Following on from the advice of @gg30340, if you have any trouble claiming after the initial 14 days have passed, please reach out to our Account & Billing guides who can help to get this arranged for you.
