- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
My contract ends in 4 days. Type of contract not being renewed.
I am upgrading to next level.
What will happen at changeover ? Like before, will I change the router or does engineer have to do it ?
I have recently bought four bt cordless phones. Can I keep current landlines with new router ?
Process of changeover seems slightly confusing ? Particularly reading dv is being delayed.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
Hi @belucky22 Upgrading from what to what?

- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
"Do I have to take up the Digital voice service when I regrade my contract when DV is available to me?
Generally, yes you will need to move to Digital Voice when you regrade your service."
If you end up on Digital Voice, your existing phone system will just plug into the socket on the Smart Hub 2, so you can carry on as normal.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
Apologies should have included more detail.
Fibre. Halo 1
Full Fibre. Halo 3
We have 3 linked phones downstairs and 3 upstairs.
I will be satisfied if I can continue to use these as I am. The phones are recent bt cordless. Rather than buying dv phones. How many phones can be used as dv phones around the house ?
The router is downstairs.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
Will the new system support all these phones or do I need to buy additional new phones.
It is important to maintain this number of phones.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
Are all the phones linked to 1 base unit or are there 3 phones attached 1 base unit and another 3 to separate base unit
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: What happens when upgranding
Each group has its own base unit.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
The simplest way is probably to get a free DV adapter from BT. You can then connect 1 base unit to phone socket on back of SH2 and then you plug the adapter in to a power socket beside other base unit and connect base unit. The adapter connects to the SH2 by DECT not wifi
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.