So recently returned to BT after many years away and part of my package is a Xbox gamer pass. I have noticed though like many others that I have a historic ID which seems to be stopping me accessing the Content page? Is there anyone out there that could help?
Thank you
Select the 'message now' option on this link https://www.bt.com/help/contact-bt/account-and-billing/broadband to have a live chat with a billing guide, they'll get you sorted.