I recently had BT Fibre installed and have since received emails and text messages confirming that I now have access to a 6 month Xbox Game Pass trial:
"Hello, BT here. Your broadband package has Xbox Game Pass Ultimate 6 months included. Get started at bt.com/mybt head for Your Products, scroll to the Content Partner section and click Add Now. Make sure you log into the Microsoft account you'd like to add your Xbox Game Pass Ultimate to."
However, I've looked everywhere - on both the App, on the mobile website and now logging into MyBT on a laptop computer and I cannot see any reference to a 'Content Partner' section, let alone anything about Xbox Game Pass Ultimate.
What am I doing wrong? Can someone help? Judging by other questions on here this seems to be a very common issue that involves some for of intervention from the moderators, so I hope it can be resolved and that it's being escalated to BT...
Should also say so far very happy with all other elements of the service from BT! Installation was an absolute breeze.
