Re: I need to delete an old BT account.

MAC6 · ‎24-11-2023

Hi All,

I have the same issue. I have recently taken out a broadband package and was provided with a new account number and my old account (which I had for the BT Sport app only) also shows up when I log in and is causing issues.

I would like to delete the old account I used for the BT Sport app. Any help will be greatly appreciated.

Thanks!

imjolly · ‎24-11-2023

try the billing team and they should be able to help

https://www.bt.com/help/contact-bt/account-and-billing/broadband

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