I recently upgraded to Ultra Fast 900 and got an email with 12 month free Xbox Game Pass Ultimate. I followed the instructions and added my account and my BT Bill shows and Extra £10 on my bill.
Is this correct or a
Has the deal not been added.
check MYBT that your order has completed
has your first bill after change been paid
you need to use pc/laptop not app
may take a few days after order completed to see 'content partners'