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Message 1 of 2

Xbox game pass

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Sorry posting as new post as old one was marked as solved.

Xbox game pass has expired - I'd marked it to be cancelled. This stopped on the 25th of August but hasn't passed back to Microsoft and still shows as managed by BT.

Can you help please so I can renew with MS directly and get back up and running.

Kind regards
Matt

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Message 2 of 2

Re: Xbox game pass

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Strangely just tried adding a new code from Mircosoft and seems to be now with correct expiry date and not showing as managed by BT.  Will login into his account and check all OK