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Message 1 of 6

installation time for new customer

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how long is the current waiting time until a engineer comes to install broadband for a new customer in Leicester?

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Message 2 of 6

Re: installation time for new customer

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@paulo3 

When did you place your order with BT Broadband, and what package did you order, as some take longer than others?

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Message 3 of 6

Re: installation time for new customer

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I didn't place my order yet. I would like to have an estimate on the time prior to making my decision. I have ordered from another provider but they scheduled my installation to two weeks from now, and I can't wait that long to have internet in my new apartment.
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Message 4 of 6

Re: installation time for new customer

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So I will be cancelling with them
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Message 5 of 6

Re: installation time for new customer

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if the connection is to be done by openreach then the wait time will be the same for all ISPs that use openreach



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Message 6 of 6

Re: installation time for new customer

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bummers... thank you for the info though
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