"Message Now" Button Not Working

[tayannastudios]

The "Message Now" button doesn't work anymore when trying to contact BT via their website.

I have no pop-up or adblockers and I've tried on Chrome, Edge, Firefox and even on my mobile but clicking "Message Now" does absolutely nothing.

[imjolly · Accepted solution]

I just tried using chrome and Edge and message now opened up a chat window

https://www.bt.com/help/contact-bt/account-and-billing/broadband