Because that’s what it costs , if you don’t want a phone service , you can save £5 ….years ago the main complaint was people complaining that they had to pay for a phone service even if they didn’t want one , so now you only pay if you want a phone service , that way the broadband only people don’t have to pay £5 for a service they don’t want …you can’t have it both ways , a phone service isn’t free , you pay for it if you want it or save £5 if you don’t.
Just because it’s an internet protocol telephone service doesn’t make it free to provide , if you think you can get telephone free , port your number to this mythical provider and save £5
