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return label for bt TV Box for recycling

Recently received new BT TV Box.  No returns label included for sending back the old Box.  Tried everywhere on My BT without success - any ideas ?

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Re: return label for bt TV Box for recycling

Hi @Basil123, welcome to the forum and thanks for posting.

Sorry that you've not received returns packaging after changing your BT TV box. I've sent you a Private Message so you can get in touch with the mod team and we'll arrange this for you.

cheers

John

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