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vinhbuddha
Beginner

on ‎24-08-2022 11h24

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Message 1 of 2

when to switch isp

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hi there. i have about 3 days left before my contract ends with my current isp so when would it be appropriate to switch to another isp, as i don't want to breach my current contract and ending up paying for it. Could i also still us the internet during the switch over. Thanks

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎24-08-2022 11h31

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Re: when to switch isp

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@vinhbuddha 

If you place your order now, its going to take a few days before BT process the order, and inform your existing provider. Broadband should remain connected, providing your existing provider uses the Openreach network. Changeover normally goes smoothly unless there is an issue with Openreach.

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