<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I am trying to download BT Cloud after having to reinstall windows but keep getting 503 service unavailable, so frustrating. Long term user of BT Cloud so I am eligible to use.
Have you also re-installed the BT Cloud App as well? You may need to do that to get it back working again if you've had to re-install the operating system. Or by saying you're trying to download BT Cloud you mean you are trying to re-install the app? - in which case apologies for mis-undertanding. In which case you might try removing whatever you have remaining of the BT Cloud stuff left on your hard drive and then re-installing. Bits can get left behind which will block proper functionality.
@sheppy666I would clarify my issue did NOT involve ‘Error Code 503. However my issues were fully resolved by @RobbieMac ( a Moderator on this Forum) he helped me from start to finish and I couldn’t thank him enough for his kind assistance patience; finally I would suggest maybe start a new thread using the Error Code as a Keyword.
I am trying to download the BT Cloud app. But just chatted to a service agent and he has said BT are fully aware and have replicated the error and are trying to resolve.
