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BT Cloud not syncing with my device

Havong issues with the BT Cloud app. I've uninstalled and reinstalled the BT Cloud app but back up functionality isn't working. Ive a load of photos and videos to sync to the Cloud from my device but it's showing no pending items to back up. I have photos and videos checked in 'What to back up' in Setttings.

 

I'd appreciate some suggestions thanks 

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