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BT Cloud on Android not backing up anything and App freezes

I have no idea what has happened, but all of a sudden BT Cloud on my Galaxy S21 has stopped working.

I have tried everything - Clearing Cache and Data; Uninstalling and Reinstalling, etc.

It keeps saying there is data to back-up, but nothing gets backed-up.

I only have it backing-up Photos & Videos, and Music.

(It has never backed-up Music, even though there is music on the phone - just always says 'Computing...')

What's wrong???

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