BT Cyber Protect turns itself off frequency

[northampton1]

I am an expert at turning it back on, but this only lasts for a few hours before it turns itself off again. I am using a Samsung A52 phone. There are no battery restrictions on the BT app

[Leanne_T · Accepted solution]

Hi there @northampton1 

Thanks for coming to the community. 

To get the Cyber Security looked into, please get in touch with our tech guides and they will see what could be causing this to turn back on after a few hours. 

Leanne.