BT Mobile app broken after update(s) (android)

[Smirnoff]

Since the 2 updates of the BT mobile app I now cannot use the fingerprint log in option and if I choose "Test my speed" it tells me that there is an error.

Yet another improved, must have, brand new update with bells and whistles that doesn't work.

[Ryanm353]

I'm having the same issue with the speed test thing too on their app. It's not a fault with the hub or ONT either as I've restarted both and I've spoken with BT before about it and they mentioned something about server issues and it will eventually fix itself. Don't hold your breath though... 

[Smirnoff]

Thanks, I guessed it might be something like the poor server rather than the usual bug-ridden update that's supposed to make everyone's life so much easier.

[mks5862]

Its just terrible  doesn't show my broadband speeds and can't even access Test my speed

[gg30340]

---

@mks5862wrote:

Its just terrible  doesn't show my broadband speeds and can't even access Test my speed

---

Are you having problems with your broadband speed? You can use other speed tests sites if you are.

[mks5862]

No just using that as an example of how awful the app now is and it wasn't great before