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Anonymous
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BT Web Protect will not switch on

I mentioned in this thread that rather than having issues disabling BT Web Protect, I cannot get it to turn back on.

Is anyone else having this issue or any suggestions for kicking it into life? 

I turned off web protect to troubleshoot a work VPN problem back in December and since the latest hub firmware update (12th December - v0.41.01.10137-BT), it will not switch on either from the MyBT app or web interface. 

I get the usual "available in 2 hours" message and then, nothing. A power down hasn't helped either, the hub has been rebooted several times for various reasons over the last month.

Won't turn on...Won't turn on...

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