BT app

[Johntknight]

Hi,

I can’t seem to get on to the BT App, I’m quite new to their service. I have signed in about a hundred times and verified with the numbers received through text but can’t get on to the ‘my BT’ link on the ‘more’ button. Is it just me?

thanks

[Chris__S]

Hi

@Johntknight 

I'm sorry to hear that you're having trouble getting access to your BT App.

Do you have the same issue when you try to log into your account via a web page?

I'd recommend uninstalling, then reinstalling your app, just to make sure that you have the latest version installed on your device.

Chris S