BT app

[Clarkatron]

Anyone know when BT will fix the app issue? Been unable to access Your Products for 2 weeks! If I don't use app it's ok. Obviously I've tried re installing but makes no difference. Just a message from BT saying they're working on it!

[Bluemoon1]

@Clarkatron  I get same message on the app . I thought it was just mine.  Typical BT take an age to get anything done. 

[Clarkatron]

I know! It's definitely not just you! 

[Bluemoon1 · Accepted solution]

@Clarkatron   Mine seems to be working now.  Must have been something we said. 

[Clarkatron]

Yes. Fingers crossed!!

[Complaint123]

Same here, I’ve phoned BT a few times to try and sort out / complain as well but no joy. 
Very annoying, before upgrade, it all worked fine on the app.