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Message 1 of 6

BT hub box 2 can I use it away from home


hello I've had my BT hub box 2 for four months now and I want to know can I use my hub when I'm not in range of my house when I'm away from home free without purchasing a hotspot because I've tried to do this but my BT box connection doesn't show up on my WiFi on my tablet when I'm out the house can anyone please help with this issue or is it not possible to use my hub box away from home so please if anyone knows about this ide appreciate some help thank you Claire 

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Message 2 of 6

Re: BT hub box 2 can I use it away from home

@Maloneyclaire 

Welcome to this user forum for BT Residential phone and broadband customers.

See https://ee-wifi.ee.co.uk/public/ee/index.htm

There is no app for it.

You login using your BT ID details, and its free.

See https://ee-wifi.ee.co.uk/public/ee/help/index.htm

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Message 3 of 6

Re: BT hub box 2 can I use it away from home

I was told I could use my hub box WiFi free when I'm away from home but every time I try EE hotspot comes up and expect s me to pay
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Message 4 of 6

Re: BT hub box 2 can I use it away from home

@Maloneyclaire 

Please read the help page. Its all there.

https://ee-wifi.ee.co.uk/public/ee/help/index.htm

First, connect to the EE WiFi network.

A EE WiFi SSID (network name) will appear in your device's available wireless networks list when you're in range of a hotspot. You can find your nearest hotspot here.

On your mobile device:

  1. Select the Settings icon on your device
  2. Select WiFi (or Wireless & Networks) from the Settings menu
  3. Make sure WiFi is turned on
  4. From the list of available networks choose EE WiFi
  5. Once connected, you are on the EE WiFi network

On your desktop: click the wireless icon at the bottom right of the screen and select EE WiFi from the drop-down menu.

 

Secondly, once connected to the EE WiFi network, you're ready to login to your closest EE WiFi hotspot and start using the internet. To login to a hotspot:

  1. Once you join the EE WiFi network (steps above), a browser window will appear. If it doesn't, open your browser and type 'https://ee-wifi.ee.co.uk/public/ee' into your browser's address bar.
  2. If you're an existing customer with an access account click the 'log in now' button and you'll be presented with 4 options in the drop down menu.

    • EE Broadband account — Use this if you are a new EE Broadband customer
    • EE WiFi Voucher account — Use this if you're an existing EE WiFi voucher customer
    • BT Broadband account — Use this if you're an existing BT Broadband customer
    • BT Business Broadband account — Use this if you're an existing BT Business Broadband customer

    If you're not already one of these customers, you have the option to purchase one of our voucher produ

 

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Message 5 of 6

Is there a wifi hotspot app for hub box 2

im told I can use my hub box when I'm away from home without having to pay EE for hotspot is there a app to use this free to connect my BT hub box 2 when I'm away from the house 

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Message 6 of 6

Re: Is there a wifi hotspot app for hub box 2

if you are away from home you will not be able to login to your own SH2 but you can login in to any BTWIFI hotspot in the area you are in by just using your BTID and password.  there is no longer an app you just need use phone wifi to look for any BTWIFI near you and login



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