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Message 1 of 3

By Wi-Fi community

When trying to connect to the bt Wi-Fi app. It’s say please go to bt.com and agree to be a member of the bt Wi-Fi community. Now I am a member but cannot connect still? Does anyone know why this is still saying this? 
thanks 

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Message 2 of 3

Re: By Wi-Fi community

are you are BT Retail broadband customer?  if so you should be able to login to BTWIFI using your BTID and password



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Message 3 of 3

Re: By Wi-Fi community

Make sure your BTID user name is an email address.

What is a BT ID and how can I get one? | BT Help

See link

Get wireless Internet | Find wi-fi hotspots | BT Wi-Fi (btwifi.co.uk)

If you still cannot get connected call the BTWIfi Help 0800.022.3322

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