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Charged twice for 1 day bt wifi

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Hi, so on Wednesday, my wifi is with virgin media but they were fixing their signals in my area on that day, so I had no wifi and no signals. There was only bt wifi appeared on my phone so I decided to buy the 1 day wifi package which was £7.99. Didn’t pay attention to my bank statement until today, I was charged twice for it. Is it possible to get a refund for this? Thanks 

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Re: Charged twice for 1 day bt wifi

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@Linhdollie25 

Welcome to this user forum for BT Retail phone and broadband customers.

Look here https://www.btwifi.co.uk/contact/

 

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