That's my point..
Part of my welcoming email confirming price etc was the pointless " claim your reward " link.
Followed by numerous texts reminding me to claim.
These enticing links that lead nowhere create a air of panic to the less seasoned that they're going to miss out on getting there reward.
When in reality you've got no chance till at least the end of your cooling off period.
For a communication company BT ain't that good at it.
