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Message 1 of 2

Cloud Error MBB3-06 BT Cloud no longer available

I'm trying to access my cloud account which was created well before the Oct 22 cut off but I get the message "BT Cloud is no longer available. Error MBB3-06".  

I have a current BT broadband account and upgraded to full fibre Halo a few months ago and it seems to have happened since then, though that may be a coincidence.  I have files stored on my Cloud that I cannot access at the moment.

Has anyone else come across this message and problem?  I have never had a problem accessing my Cloud before.

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Message 2 of 2

Re: Cloud Error MBB3-06 BT Cloud no longer available

Yes, same problem here. I don't think any files are lost though as I can see a video on a direct link I shared with friends a couple of weeks ago.
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