cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
360 Views
Message 1 of 2

How to get BT to let Microsoft know they no longer manage the service

My 12 month game pass through BT expired last month and I went to redeem a code on Microsoft today for the PC game pass however, it is blocked as BT have control of the account. I have tried to go through live chat but that was not a great experience! Does anyone know how to get BT to release the account so I can manage it through Microsoft again?

0 Ratings
Reply
1 REPLY 1
321 Views
Message 2 of 2

Re: How to get BT to let Microsoft know they no longer manage the service

Hi @AdamL79, I'm sorry that your account has not reverted back to Microsoft's control. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get this raised so the account is released back to them.

Cheers

John

0 Ratings
Reply