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Message 1 of 4

How to switch from McAfee to Norton for BT Virus Protect

Hi there,

I'd just like to ask how to switch from McAfee to Norton for BT Virus Protect, after March 2022?

BT Virus Protect is still part of my subscription, so how to I access it?

 

Many thanks

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Message 2 of 4

Re: How to switch from McAfee to Norton for BT Virus Protect

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Message 3 of 4

Re: How to switch from McAfee to Norton for BT Virus Protect

Hi there,

 

Unfortunately this will not fix the problem in this case.  I do not have the option to active under manage.

I need to be able to activate the Norton in the first place.

 

Kind regards,

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Message 4 of 4

Re: How to switch from McAfee to Norton for BT Virus Protect

It should just be a matter of following these instructions 

If that doesn't work then uninstall the failed Norton installation and make sure you uninstalled McAfee properly (you may need to download the MCPR tool from the McAfee website) then restart your machine and try again from scratch


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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