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Message 1 of 4

Install the free Norton Anti Virus on my new Laptop

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Hi everyone, Old Fella here.

I have had to buy a new laptop as the spring broke.  On my old laptop I had the free" I like that word" Norton Anti Virus, but I have no idea how to install it on to my new laptop.

My new Acer is a window 11 OS.

Can any of you techo's help a old dummy please, or is it too late.

Many thanks

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Message 2 of 4

Re: Install the free Norton Anti Virus on my new Laptop

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Hi @tinyrivers918 Thanks for posting and welcome back to the community, I'm sorry to hear that your previous laptop broke. 

Follow these steps to install the BT Virus protect powered by Norton on your new laptop.

  1. Log in to My BT using the BT ID username and password with Account Holder status.
    To check the status, view Your Account details (hover over My BT to view the menu)
  2. Select Your Security in the top menu bar
  3. Scroll down to BT Virus Protect
  4. If you are using BT Virus Protect for the first time, select Activate
    If you are an existing BT Virus Protect customer, select Switch to Norton
  5. The status will change to Manage
  6. Select Manage to go to the My Norton portal, where you can start installing BT Virus Protect

You will be asked to agree to an End User License Agreement (EULA) and start the download. At this point, you can also send a link that will enable you to install BT Virus Protect on other devices.

We recommend you only have one version of security software on your computer.

During the installation process, BT Virus Protect powered by Norton will detect any other anti-virus software (including BT Virus Protect powered by McAfee) on your device and offer to uninstall it for you.

If you prefer, you can uninstall it yourself. For the best performance, we recommend uninstalling all files and browser extensions related to your old anti-virus software.

Remove a non-Norton security product from your computer

I hope that helps?

Thanks

Neil

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Message 3 of 4

Re: Install the free Norton Anti Virus on my new Laptop

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Many thanks for your quick reply.

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Message 4 of 4

Re: Install the free Norton Anti Virus on my new Laptop

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@tinyrivers918 No problem, you know where we are if you need any help in the future.

Thanks

Neil

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