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elephant1
Aspiring Contributor

on ‎08-10-2025 16h07

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Message 1 of 3

MT BT log in use with a vpn

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Hi I use a vpn for security reasons and MYBT login doesn't work with a vpn it jus loops back to my BT page is this a bug that needs fixing or are vpns not allowed when logging in.

Thank you for any help

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Cliff
Aspiring Expert

on ‎09-10-2025 10h42

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Message 2 of 3

Re: MT BT log in use with a vpn

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I  use vpn & had a problem logging in ,so i put it in pause & got in ok.Having read your post i tried logging in using vpn & i got a verifcation pop up I received a verification code,entered it & i got in ok ,bit different to what you appear getting,might be worth trying with vpn on pause if you haven't tried it.

 

That said there appears to be a problem this morning  at bt's end regarding logging in.I can't get in today with or without vpn.

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elephant1
Aspiring Contributor

on ‎09-10-2025 14h38

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Message 3 of 3

Re: MT BT log in use with a vpn

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Thanks for the reply. I can get in if i pause the vpn but i dont like to id rather the vpn was on. Thanks

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