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Missing £50 cashback offer and Xbox game pass

Does anybody know how to claim the two offers that were on when I signed up? Ive had it installed and kept an eye on my account online but both of the £50 and the xbox game pass offer are now showing up? any ideas??

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Re: Missing £50 cashback offer and Xbox game pass

when was your activation date?



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Re: Missing £50 cashback offer and Xbox game pass

It was installed on the 24th January.

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Re: Missing £50 cashback offer and Xbox game pass

try the message now and see if billing can help you  https://www.bt.com/help/contact-bt/account-and-billing/broadband

I think the xbox offer has closed



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