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Shrubbfamily123
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My BT App keeps resetting

My BT app wheir you can view your account and bills keeps resetting itself making me to enter my email and password and to create a new pin again this has been going on for months now

I have uninstalled the app still happens 

Mobile phone i have is Samsung A33 software is upto date 

Can anyone help with this please 

Thank you 

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