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Message 1 of 6

New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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Message 2 of 6

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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No you don't need a new box but it sounds like Discovery+ will need to be configured on it again.

Please explain your situation and setup further. What equipment/type of TV Box do you have. Was everything working fine before the BT TV to EE TV transition on 6 December with the new software that came on your TV Box as a result?

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Message 3 of 6

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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@FTFC 

You would be better posting here https://community.ee.co.uk/t5/TV/bd-p/TV

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Message 4 of 6

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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Thanks managed to get sorted 

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Message 5 of 6

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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Good to know its now sorted! For the benifit of anyone else looking in here, what was required? As already alluded to, there is a  subsection of these forums specifically for TV related (rather than just broadband) discussion but its interesting that sometimes it takes a reply for any further activity to occur.

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Message 6 of 6

Re: New EE TV package cannot download Discovery+. TV is Panasonic bought. 2018. Do I need a new box

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To be honest nothing , it was me “pressing the wrong buttons”.  It’s an age thing