<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
My password vault has just gone all passwords notes ect . I can access partly off my mobile but cannot access norton without a 13 digit key . BT does not provide one. anyone any ideas ? very worries i will loose my mobile access as well ,HELP
